Our contact details  

​

Name:                       Miss Havisham’s Tea Shop Limited

Address:                   80 High Street, Stony Stratford, Milton Keynes MK11 1AH

Phone Number:       01908563270

E-mail:                      info@havishamsofstony.co.uk

The type of personal information we collect  ​

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Email addresses, website details, contact information, telephone number, company name, employee data and stats

How we get the personal information and why we have it ​

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To contact you back regarding a table booking and/or event
• To resolve a query and/or complaint
• To provide information regarding Miss Havisham’s Tea Shop Limited, for example pricing, offers and events

​​​

How we store your personal information ​

Your information is securely stored.

We keep personal information stored securely for a period of 24 months after a project or service terminates.

We will then dispose of your information by deleting all electronic data from our database and electronic client records and securely dispose of any paper information retained during the course of our services

Your data protection rights 

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing your personal information in certain circumstances.

Your right to object to processing – You have the right to object to processing your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@havishamsofstony.co.uk if you wish to make a request.

How to complain 

​If you have any concerns about our use of your personal information, you can make a complaint to us at info@havishamsofstony.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk